All Systems Operational

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Status page for any features and functionalities of Hypercare
If you have any issues at all please check out https://support.hypercare.com or send an email to support@hypercare.com

Uptime over the past 90 days. View historical uptime.
Canadian Region ? Operational
90 days ago
99.98 % uptime
Today
Login and Single Sign On (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Messaging (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Notifications and Real-Time Syncing (Canadian Region) ? Operational
90 days ago
99.97 % uptime
Today
File Attachments (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Viewing Who is On-Call (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Code Teams (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Self-serve Scheduling (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Administration and Scheduling (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
API & Integrations (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Virtual Page (Canadian Region) Operational
90 days ago
99.98 % uptime
Today
United States Region ? Operational
90 days ago
99.98 % uptime
Today
Login and Single Sign On (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Virtual Pager (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Messaging (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Notifications and Real-Time Syncing (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
File Attachments (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Viewing Who is On-Call (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Code Teams (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Self-serve Scheduling (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Administration and Scheduling (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
API & Integrations (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
European Region ? Operational
90 days ago
100.0 % uptime
Today
Login and Single Sign On (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Virtual Pager (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Messaging (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Notifications and Real-Time Syncing (European Region) ? Operational
90 days ago
100.0 % uptime
Today
File Attachments (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Viewing Who is On-Call (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Code Teams (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Self-serve Scheduling (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Administration and Scheduling (European Region) ? Operational
90 days ago
100.0 % uptime
Today
API & Integrations (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Marketing Website (Global) ? Operational
Payment Portal ? Operational
90 days ago
100.0 % uptime
Today
App Store Availability Operational
90 days ago
100.0 % uptime
Today
Google Play Store ? Operational
90 days ago
100.0 % uptime
Today
Apple App Store ? Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Twilio Voice, Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Hypercare Services Responses Time
Fetching
Past Incidents
Apr 17, 2024

No incidents reported today.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
CA Region Only - Notifications delivery interruption
Resolved - The incident has been fully resolved.
Apr 11, 22:55 EDT
Monitoring - The issue has been identified and notification services have been restored.
Apr 11, 22:42 EDT
Investigating - Internal alerts identified interruptions to message delivery in the Hypercare across all platforms (web and mobile apps). We are currently investigating and will provide an update shortly. This issue is only affecting Users in Canada.
Apr 11, 22:32 EDT
[CA and US Region] Hypercare platform interrupted service
Resolved - This incident has been resolved.
Apr 11, 16:21 EDT
Monitoring - US Region services have been recovered. We're closely monitoring the platform.
Apr 11, 16:10 EDT
Identified - Canadian region has been recovered. The team is still recovering the US region.
Apr 11, 15:58 EDT
Investigating - We're currently experiencing a downtime in CA and US region. We're currently investigating the issue.
Apr 11, 15:50 EDT
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
[CA Region Only] Notifications delay in CA region
Resolved - This incident has been resolved.
Apr 4, 11:36 EDT
Monitoring - A fix has been deployed and it's operational. We're actively monitoring the issue.
Apr 4, 11:28 EDT
Investigating - We have observed delay in notifications. Engineering team is investigating in this.
Apr 4, 11:26 EDT
Apr 3, 2024

No incidents reported.

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