Degraded performance for iPhone notifications

Incident Report for Hypercare Inc.

Resolved

This incident has been resolved. We have made infrastructure changes to ensure that notifications are more reliable moving forward.

Posted about 1 month ago. Sep 16, 2019 - 15:28 EDT

Identified

We have identified the issue which was not purely a client facing issue. Currently, we are shipping out a fix on the backend. We will continue to monitor the fix to ensure a successful delivery.

Posted about 1 month ago. Sep 16, 2019 - 11:42 EDT

This incident affected: Notifications (Push Notifications and Real Time Events).

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