All Systems Operational

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Welcome to Hypercare Status Page. It will have the up to date information on the status of our infrastructure and app.

Uptime over the past 90 days. View historical uptime.
Authentication Operational
90 days ago
99.95 % uptime
Today
Login/Signup ? Operational
90 days ago
100.0 % uptime
Today
Active Directory Integration ? Operational
90 days ago
99.9 % uptime
Today
Messages Operational
90 days ago
99.98 % uptime
Today
Text Messaging ? Operational
90 days ago
99.98 % uptime
Today
Sending Images ? Operational
90 days ago
99.98 % uptime
Today
Delivery Receipts Operational
90 days ago
99.98 % uptime
Today
Notifications Operational
SMS Notifications ? Operational
Push Notifications and Real Time Events ? Operational
Administration Controls (Admin Panel) ? Operational
90 days ago
99.99 % uptime
Today
Web Messaging Portal ? Operational
90 days ago
99.99 % uptime
Today
Marketing Website ? Operational
Pager Replacement Number ? Operational
90 days ago
100.0 % uptime
Today
On-Call Operational
90 days ago
99.99 % uptime
Today
Messaging On-Call Roles ? Operational
90 days ago
100.0 % uptime
Today
Code Team Activations ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Hypercare Services Responses Time
Fetching
Past Incidents
Jun 12, 2021

No incidents reported today.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021
Organization Login (SSO) Outage for MGH
Resolved - This incident has been resolved.
Jun 7, 09:16 EDT
Update - We continue to monitor whether there are any issues but as of 03:26 EDT there has been no issues with Michael Garron Hospital's active directory.
Jun 7, 09:15 EDT
Monitoring - The issue seems to have been resolved by MGH. We are continuing to monitor the status for the next little while.
Jun 7, 03:26 EDT
Update - We are continuing to work on a fix for this issue.
Jun 7, 02:35 EDT
Identified - Users will not be able to SSO into the MGH organization due to internal network issues at MGH. Will update status within the next 8 hours or once we have more information from MGH.
Jun 7, 02:34 EDT
Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021
Activation of code teams seem to result in an error
Resolved - This incident is now resolved. The issue stemmed from a bug fixed that was pushed out earlier at 1400 EST that resulted in the code activation feature being affected. A push has been successfully shipped out, verified by our customers to be working, and the feature is back to full functionality.
May 31, 21:07 EDT
Update - We are continuing to work on a fix for this issue.
May 31, 20:55 EDT
Identified - Currently, we have some reports that there are issues activating code teams over Hypercare. Our team has identified the issue and is pushing out a fix. Will update in the next 10 minutes.
May 31, 20:55 EDT
May 30, 2021

No incidents reported.

May 29, 2021

No incidents reported.

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