Update - Issue seems to have been fixed. We will continue monitoring for issues.
Oct 13, 10:40 EDT
Update - Push notifications seem to have a temporarily outages for some users. Investigating and will be updated within 30 minutes.
Oct 13, 09:04 EDT
Monitoring - The issue seems to have stabilized. We're going to continue monitoring it for the next little while and will update once we are sure the issue has been resolved.
Oct 9, 01:40 EDT
Investigating - Most of the time there are no issues with notification delivery. However, about once or twice a day for periods of typically about 5 min (but can be longer) notification delivery is delayed. We are actively investigating why this happens and will post an update once we identify the issue.
Oct 8, 04:46 EDT

About This Site

Welcome to Hypercare Status Page. It will have the up to date information on the status of our infrastructure and app.

Authentication Operational
90 days ago
99.96 % uptime
Today
Login/Signup ? Operational
90 days ago
99.93 % uptime
Today
Active Directory Integration ? Operational
90 days ago
99.99 % uptime
Today
Messages Operational
90 days ago
99.93 % uptime
Today
Text Messaging ? Operational
90 days ago
99.93 % uptime
Today
Sending Images ? Operational
90 days ago
99.93 % uptime
Today
Delivery Receipts Operational
90 days ago
99.93 % uptime
Today
Notifications Operational
SMS Notifications ? Operational
Push Notifications and Real Time Events ? Operational
Virtual Switchboard ? Operational
90 days ago
99.93 % uptime
Today
Administration Controls (Admin Panel) ? Operational
90 days ago
99.99 % uptime
Today
Web Messaging Portal ? Operational
90 days ago
99.98 % uptime
Today
Marketing Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Hypercare Services Responses Time
Fetching
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

Unresolved incident: Notification delivery delayed.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.