Update - Issue seems to have been fixed. We will continue monitoring for issues.
Oct 13, 10:40 EDT
Oct 13, 10:40 EDT
Update - Push notifications seem to have a temporarily outages for some users. Investigating and will be updated within 30 minutes.
Oct 13, 09:04 EDT
Oct 13, 09:04 EDT
Monitoring - The issue seems to have stabilized. We're going to continue monitoring it for the next little while and will update once we are sure the issue has been resolved.
Oct 9, 01:40 EDT
Oct 9, 01:40 EDT
Investigating - Most of the time there are no issues with notification delivery. However, about once or twice a day for periods of typically about 5 min (but can be longer) notification delivery is delayed. We are actively investigating why this happens and will post an update once we identify the issue.
Oct 8, 04:46 EDT
Oct 8, 04:46 EDT
About This Site
Welcome to Hypercare Status Page. It will have the up to date information on the status of our infrastructure and app.
Authentication
Operational
Login/Signup
?
Operational
Active Directory Integration
?
Operational
Messages
Operational
Text Messaging
?
Operational
Sending Images
?
Operational
Delivery Receipts
Operational
Notifications
Operational
SMS Notifications
?
Operational
Push Notifications and Real Time Events
?
Operational
Virtual Switchboard
?
Operational
Administration Controls (Admin Panel)
?
Operational
Web Messaging Portal
?
Operational
Marketing Website
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.