Monitoring - A fix has been implemented that addresses the speed issues from yesterday.
Jan 22, 10:42 EST
Investigating - We have gotten complaints of slow message loading times and slow passcode/face id authentication. Our team is investigating these issues and are hoping to have updates in the next hour.
Jan 21, 13:02 EST

About This Site

Welcome to Hypercare Status Page. It will have the up to date information on the status of our infrastructure and app.

Authentication Operational
90 days ago
100.0 % uptime
Today
Login/Signup ? Operational
90 days ago
100.0 % uptime
Today
Active Directory Integration ? Operational
90 days ago
100.0 % uptime
Today
Messages Operational
90 days ago
100.0 % uptime
Today
Text Messaging ? Operational
90 days ago
100.0 % uptime
Today
Sending Images ? Operational
90 days ago
100.0 % uptime
Today
Delivery Receipts Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
SMS Notifications ? Operational
Push Notifications and Real Time Events ? Operational
Virtual Switchboard ? Operational
90 days ago
100.0 % uptime
Today
Administration Controls (Admin Panel) ? Operational
90 days ago
100.0 % uptime
Today
Web Messaging Portal ? Operational
90 days ago
100.0 % uptime
Today
Marketing Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Hypercare Services Responses Time
Fetching
Past Incidents
Jan 26, 2021

No incidents reported today.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

Unresolved incident: Potential slow loading times.

Jan 21, 2021
Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.