All Systems Operational

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Status page for any features and functionalities of Hypercare
If you have any issues at all please check out https://support.hypercare.com or send an email to support@hypercare.com

Canadian Region ? Operational
90 days ago
99.98 % uptime
Today
Login and Single Sign On (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Messaging (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Notifications and Real-Time Syncing (Canadian Region) ? Operational
90 days ago
99.97 % uptime
Today
File Attachments (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Viewing Who is On-Call (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Code Teams (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Self-serve Scheduling (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Administration and Scheduling (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
API & Integrations (Canadian Region) ? Operational
90 days ago
99.98 % uptime
Today
Virtual Page (Canadian Region) Operational
90 days ago
99.98 % uptime
Today
United States Region ? Operational
90 days ago
99.98 % uptime
Today
Login and Single Sign On (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Virtual Pager (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Messaging (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Notifications and Real-Time Syncing (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
File Attachments (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Viewing Who is On-Call (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Code Teams (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Self-serve Scheduling (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
Administration and Scheduling (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
API & Integrations (U.S. Region) ? Operational
90 days ago
99.98 % uptime
Today
European Region ? Operational
90 days ago
100.0 % uptime
Today
Login and Single Sign On (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Virtual Pager (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Messaging (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Notifications and Real-Time Syncing (European Region) ? Operational
90 days ago
100.0 % uptime
Today
File Attachments (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Viewing Who is On-Call (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Code Teams (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Self-serve Scheduling (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Administration and Scheduling (European Region) ? Operational
90 days ago
100.0 % uptime
Today
API & Integrations (European Region) ? Operational
90 days ago
100.0 % uptime
Today
Marketing Website (Global) ? Operational
Payment Portal ? Operational
90 days ago
100.0 % uptime
Today
App Store Availability Operational
90 days ago
100.0 % uptime
Today
Google Play Store ? Operational
90 days ago
100.0 % uptime
Today
Apple App Store ? Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Twilio Voice, Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - Please note an update to the scheduled maintenance time. The Scheduled Maintenance Period will be

From: 8:00 PM (EDT) on June 19, 2024
To: 10:00 PM (EDT) on June 19, 2024

Jun 05, 2024 - 13:31 EDT
Scheduled - Scheduled maintenance is planned for June 19, 2024 in Canada and US, which will affect virtual paging services. Virtual paging services from Hypercare may experience intermittent downtime during the scheduled maintenance period. It is highly recommended that Users and Organization Administrators communicate potential impacts to service to external parties that utilize virtual paging and make arrangements for alternate channels of communication as needed.

This scheduled maintenance will allow for optimizations on Hypercare's virtual paging system and ensure continued reliability and performance. Hypercare Messaging, On-Call Scheduling and Team Activations will not be impacted and will remain fully operational during the scheduled maintenance period.

Scheduled Maintenance Period:
From: 8:00 PM (EDT) on June 19, 2024
To: 10:00 PM (EDT) on June 19, 2024

We apologize for any inconvenience this may cause and assure you that our team is working diligently to minimize the impact and complete the maintenance as quickly as possible.

If you have any questions or concerns regarding this maintenance, please do not hesitate to contact our support team at support@hypercare.com or by phone at 1-877-379-3533.

Best regards,

Hypercare Support Team

Jun 05, 2024 - 13:29 EDT
Hypercare Services Responses Time
Fetching
Past Incidents
Jun 15, 2024

No incidents reported today.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024
Resolved - The issue has been resolved.
Jun 5, 12:53 EDT
Identified - The issue has been identified and we're working on a fix.
Jun 5, 12:20 EDT
Investigating - Login flow is not functioning as expected. The engineering team is investigating on this issue.
Jun 5, 12:16 EDT
Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024
Resolved - After monitoring, we have not seen any delays or issues. We are now fully closing this incident.
Jun 1, 13:01 EDT
Update - The engineering team continues to investigate delay and monitor response time. Service is operational.
May 31, 15:58 EDT
Update - [CA Region only] Deployment in CA region and might experience a temporary service downtime. The service is now recovered.
May 31, 15:07 EDT
Investigating - We're observing longer processing time in sending and receiving messages in US and CA region. The team is currently investigating the issue.
May 31, 13:08 EDT
Resolved - Our team has identified the issue and resolved the issue.
Jun 1, 12:56 EDT
Investigating - Our team has identified one organization where one of their sites are not viewable on the web platform due to a security configuration. The organization has been notified. We are currently identifying whether this is a issue that affects more than that organization or limited to only one site. There is no issues viewing on iOS or Android.
Jun 1, 12:48 EDT