Organization Login (SSO) Outage for MGH

Incident Report for Hypercare

Resolved

This incident has been resolved.

Posted Jun 07, 2021 - 09:16 EDT

Update

We continue to monitor whether there are any issues but as of 03:26 EDT there has been no issues with Michael Garron Hospital's active directory.

Posted Jun 07, 2021 - 09:15 EDT

Monitoring

The issue seems to have been resolved by MGH. We are continuing to monitor the status for the next little while.

Posted Jun 07, 2021 - 03:26 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 07, 2021 - 02:35 EDT

Identified

Users will not be able to SSO into the MGH organization due to internal network issues at MGH. Will update status within the next 8 hours or once we have more information from MGH.

Posted Jun 07, 2021 - 02:34 EDT