All core services are now operational and we are continuing to monitor.
Posted May 02, 2026 - 22:30 EDT
Identified
Partial interruption to services are being experienced due to maintenance work on Hypercare's cloud services provider. Intermittent interruptions may be experienced in the next 5-10 minutes.
Posted May 02, 2026 - 22:21 EDT
Monitoring
Real time notifications are restored and we are continuing to monitor the issue.
Posted May 02, 2026 - 21:41 EDT
Identified
A service interruption has been identified impacting real time notifications to the Hypercare platform. This issue is caused by maintenance work from Hypercare's cloud services provider. An update is expected in the next 10 minutes.
Posted May 02, 2026 - 21:36 EDT
This incident affected: Canadian Region (Messaging (Canadian Region), Notifications and Real-Time Syncing (Canadian Region), File Attachments (Canadian Region), Viewing Who is On-Call (Canadian Region), Code Teams (Canadian Region)).