Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 22, 2026 - 17:12 EDT
Scheduled
We have been notified by our cloud provider (Oracle Cloud) of a scheduled maintenance window on the database in the Canadian Region.
What to expect: The maintenance window is scheduled to begin at 17:12 ET and may span up to 4 hours. While the maintenance activity could start at any point during this 4-hour window, our internal assessment indicates that actual service impact is expected to be limited to a 30-minute period. During this time, users might experience a brief interruption lasting less than 60 seconds.
Date: April 22, 2026 (Wednesday) Start Time: 17:12 ET | 14:12 PDT End Time: 21:12 ET | 18:12 PDT
If you have any questions or require assistance, please reach out to your Customer Success Manager or contact our support team at support@hypercare.com.
Thank you, Hypercare Team
Posted Apr 22, 2026 - 01:33 EDT
This scheduled maintenance affected: Canadian Region (Login and Single Sign On (Canadian Region), Messaging (Canadian Region), Notifications and Real-Time Syncing (Canadian Region), File Attachments (Canadian Region), Viewing Who is On-Call (Canadian Region), Code Teams (Canadian Region), Self-serve Scheduling (Canadian Region), Administration and Scheduling (Canadian Region), API & Integrations (Canadian Region), Virtual Pager (Canadian Region)).