[US Region] Scheduled Maintenance Notice - May 26, 2026 (10:30 – 10:45 PM ET)

Scheduled Maintenance Report for Hypercare

Completed

The scheduled maintenance has been completed.
Posted May 26, 2026 - 22:45 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 26, 2026 - 22:30 EDT

Scheduled

Hypercare is performing maintenance tonight.

What to expect:
During the deployment, users may experience up to 60 seconds period in which Hypercare will be out of service. Users actively using Hypercare may experience a blank or flickering screen. If users run into such issues on the web platform, they should refresh the page. If users run into such issues on the iOS or Android, the user should close the application (not just background it) and reopen.

Date: May 26, 2026 (Tuesday)
Start Time: 22:30 ET | 19:30 PDT
End Time: 22:45 ET | 19:45 PDT

If you have any questions or require assistance, please reach out to your Customer Success Manager or contact our support team at support@hypercare.com.
Posted May 26, 2026 - 18:32 EDT
This scheduled maintenance affected: Canadian Region (Login and Single Sign On (Canadian Region), Messaging (Canadian Region), Notifications and Real-Time Syncing (Canadian Region), File Attachments (Canadian Region), Viewing Who is On-Call (Canadian Region), Code Teams (Canadian Region), Self-serve Scheduling (Canadian Region), Administration and Scheduling (Canadian Region), API & Integrations (Canadian Region), Virtual Pager (Canadian Region)) and United States Region (Login and Single Sign On (U.S. Region), Virtual Pager (U.S. Region), Messaging (U.S. Region), Notifications and Real-Time Syncing (U.S. Region), File Attachments (U.S. Region), Viewing Who is On-Call (U.S. Region), Code Teams (U.S. Region), Self-serve Scheduling (U.S. Region), Administration and Scheduling (U.S. Region), API & Integrations (U.S. Region)).