Not receiving realtime message events

Incident Report for Hypercare

Resolved

This incident has been resolved.
Posted Jan 31, 2020 - 21:33 EST

Update

We are continuing to work on a fix for this issue.
Posted Jan 31, 2020 - 21:32 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 31, 2020 - 21:23 EST
This incident affected: Canadian Region (Notifications and Real-Time Syncing (Canadian Region)).