[US & CA Region Only] Delay in Sending and Receiving Messages

Incident Report for Hypercare

Resolved

After monitoring, we have not seen any delays or issues. We are now fully closing this incident.
Posted Jun 01, 2024 - 13:01 EDT

Update

The engineering team continues to investigate delay and monitor response time. Service is operational.
Posted May 31, 2024 - 15:58 EDT

Update

[CA Region only] Deployment in CA region and might experience a temporary service downtime. The service is now recovered.
Posted May 31, 2024 - 15:07 EDT

Investigating

We're observing longer processing time in sending and receiving messages in US and CA region. The team is currently investigating the issue.
Posted May 31, 2024 - 13:08 EDT
This incident affected: United States Region (Virtual Pager (U.S. Region), Messaging (U.S. Region), Notifications and Real-Time Syncing (U.S. Region), File Attachments (U.S. Region), Code Teams (U.S. Region)) and Canadian Region (Messaging (Canadian Region), Notifications and Real-Time Syncing (Canadian Region), File Attachments (Canadian Region), Code Teams (Canadian Region), Virtual Page (Canadian Region)).