Hypercare Is Experiencing Issues

Incident Report for Hypercare

Resolved

This incident has now been resolved. We are investigating the root cause and will be posting a post-mortem on this.

Posted Aug 04, 2020 - 13:45 EDT

Investigating

currently, our services are down. We are investigating what is currently going on and will keep updates within 5 minutes.

Posted Aug 04, 2020 - 13:36 EDT

This incident affected: Canadian Region (Login and Single Sign On (Canadian Region), Messaging (Canadian Region), Notifications and Real-Time Syncing (Canadian Region), File Attachments (Canadian Region), Viewing Who is On-Call (Canadian Region), Administration and Scheduling (Canadian Region)).