Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 21, 2026 - 17:16 EDT
Scheduled
We will be undergoing scheduled maintenance during this time.
Posted Apr 21, 2026 - 17:15 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 21, 2026 - 17:15 EDT
Scheduled
Update: The maintenance window is scheduled to begin at 16:52 ET and may span up to 4 hours. All Hypercare services are still operational. While the maintenance activity could start at any point during this 4-hour window, our internal assessment indicates that actual service impact will be limited to a maximum 30-minute period. During this time, most users will experience only a brief interruption lasting less than 60 seconds. We are monitoring the provider's progress closely and will update this page as the situation evolves.
Posted Apr 21, 2026 - 17:14 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 21, 2026 - 16:50 EDT
Scheduled
We have been notified by our cloud provider (Oracle Cloud) of a scheduled maintenance window on the database in the Canadian Region.
What to expect: During this 30 minute window, most users will experience only a brief interruption lasting less than 60 seconds. There is a chance that users may experience multiple episodes of interruptions.
Date: April 21, 2026 (Tuesday) Start Time: 16:52 ET | 13:52 PDT End Time: 17:22 ET | 14:22 PDT
If you have any questions or require assistance, please reach out to your Customer Success Manager or contact our support team at support@hypercare.com.
Thank you, Hypercare Team
Posted Apr 21, 2026 - 12:34 EDT
This scheduled maintenance affected: Canadian Region (Login and Single Sign On (Canadian Region), Messaging (Canadian Region), Notifications and Real-Time Syncing (Canadian Region), File Attachments (Canadian Region), Viewing Who is On-Call (Canadian Region), Code Teams (Canadian Region), Self-serve Scheduling (Canadian Region), Administration and Scheduling (Canadian Region), API & Integrations (Canadian Region), Virtual Pager (Canadian Region)).