Services are back to operational since 11:30pm. We're monitoring the cloud service maintenance progress.
Posted Jul 05, 2026 - 00:12 EDT
Update
The engineers have restarted the service. Services are back to operational since 11:30pm. We're monitoring the cloud service maintenance progress.
Posted Jul 04, 2026 - 23:32 EDT
Identified
The issue has been identified to be related to a cloud service maintenance.
Posted Jul 04, 2026 - 23:31 EDT
Investigating
We're observing intermittent interruptions to Hypercare services. We're investigating the issue.
Posted Jul 04, 2026 - 23:21 EDT
This incident affects: Canadian Region (Login and Single Sign On (Canadian Region), Messaging (Canadian Region), Notifications and Real-Time Syncing (Canadian Region), File Attachments (Canadian Region), Viewing Who is On-Call (Canadian Region), Code Teams (Canadian Region), Self-serve Scheduling (Canadian Region), Administration and Scheduling (Canadian Region), API & Integrations (Canadian Region), Virtual Pager (Canadian Region)) and United States Region (Login and Single Sign On (U.S. Region), Virtual Pager (U.S. Region), Messaging (U.S. Region), Notifications and Real-Time Syncing (U.S. Region), File Attachments (U.S. Region), Viewing Who is On-Call (U.S. Region), Code Teams (U.S. Region), Self-serve Scheduling (U.S. Region), Administration and Scheduling (U.S. Region), API & Integrations (U.S. Region)).