Mobile application may experience slower response times

Incident Report for Hypercare

Resolved

Incident was resulted from the disk drive running out of space. We have increased the capacity of our server that handles analytics, and everything is back up and running. There should have been little to no difference in user experience to the users on the mobile app.

Hurray!

Posted Mar 06, 2019 - 19:56 EST

Investigating

We are currently experiencing some issues with our analytics server which may affect other features in our mobile application. We are currently working with our server infrastructure vendor to address the issue. We will update within the hour.

Posted Mar 06, 2019 - 19:39 EST

This incident affected: Canadian Region (Messaging (Canadian Region), File Attachments (Canadian Region)).