U.S. Clients are experiencing a disruption for notifications

Incident Report for Hypercare

Resolved

This incident has been resolved.

Posted Sep 18, 2021 - 12:00 EDT

Monitoring

The issue has been resolved, currently investigating the root cause.

Posted Sep 17, 2021 - 12:27 EDT

Update

We are continuing to investigate this issue.

Posted Sep 17, 2021 - 12:21 EDT

Investigating

We are currently investigating this issue that notifications are not sent at all from all U.S. servers. We are currently looking into this problem.

Posted Sep 17, 2021 - 12:21 EDT

This incident affected: Notifications (Push Notifications and Real Time Events).