Upon performing various tests in our administration portal some Hypercare instances experienced degraded performance for a short period of time. We apologize for any impact this may have caused anyone affected. Thank you for your continued support and we will always continue to be transparent in situations like these.
Posted Apr 07, 2022 - 15:05 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 07, 2022 - 15:03 EDT
Update
All systems have been restored to optimal. We have identified the issue and will continue to monitor for the next 24 hours. A summary of events will be provided at that time.