We have been notified of upcoming Oracle Cloud maintenance.
What to expect: During the deployment, users may experience up to 3-minute period in which Hypercare real-time notifications will be out of service. Users actively using Hypercare may experience a delay receiving push notifications and/or chats loading. If users run into such issues on the web platform, they should refresh the page. If users run into such issues on the iOS or Android, the user should close the application (not just background it) and reopen.
Date: May 12, 2026 (Tuesday) Start Time: 21:15 ET | 18:15 PDT End Time: 21:45 ET | 18:45 PDT
If you have any questions or require assistance, please reach out to your Customer Success Manager or contact our support team at support@hypercare.com.
Thank you, Hypercare Team
Posted May 11, 2026 - 23:59 EDT
This scheduled maintenance affects: Canadian Region (Login and Single Sign On (Canadian Region), Messaging (Canadian Region), Notifications and Real-Time Syncing (Canadian Region), Code Teams (Canadian Region), Virtual Pager (Canadian Region)).